Показ дописів із міткою customer support. Показати всі дописи
Показ дописів із міткою customer support. Показати всі дописи
Customer support representative

Customer support representative


Raise.Band is a product company that’s been developing and promoting our own websites in a competitive niche of academic consulting in the US. Our dedicated team specializes in design & web development, SEO and e-marketing. Besides, we create our own tools and tech solutions for business automation. Our office is located in Kyiv.

We are currently looking for a Customer support representative with strong knowledge of English for a completely remote job.


Responsibilities:

Provide a high level of customer service via live chat, email and phone

Consult clients about services, features, payment options etc.

Timely process clients’ requests

Ensure customers’ satisfaction

Follow communication procedures, guidelines and policies.


Working schedule:

Morning shift: 7:00—15:00

Day shift: 15:00—23:00

Night shift: 23:00—7:00

At least one night shift per week is obligatory.


Our ideal candidate:

Attentive, stress-resistant, compassionate and caring

Has a high level of accountability

Has excellent verbal and written communication skills in English (B2+,C1)

Is a logical & creative thinking person

Has basic computer skills


We offer:

Flexible schedule

Mentoring and opportunities to grow

Health insurance

34 calendar days of vacation and additional 5 days of leave, without a medical certificate

Opportunity to communicate with English native speakers

Competitive salary, which grows as you grow in Raise.Band

Bonuses, the amount of which depends on the individual KPI


Feel free to contact:

TG: @grishin55 / email: grishin.alex.55@gmail.com

Customer Support Specialist в ZONE3000

Customer Support Specialist в ZONE3000

Знаешь английский и всё еще сидишь без работы?
Эээй! Срочно звони нам и записывайся на тест! :)

Ты получишь:
Работу Customer Support Specialist в международной IT-компании
ЗП от 8500 грн/мес
Просторный удобный офис, молодой и приветливый коллектив
Кофе, чай и очень вкусные сезонные фрукты!

Единственное требование: английский на уровне Intermediate и выше.
Да-да! Мы берем людей без опыта работы! Всему необходимому научим сами!
Хочешь к нам? :)
Ждем!
093−206−88−15
098−913−34−61
099−562−00−52

P.S. А о том, как мы работаем и отдыхаем можно узнать тут: https://vk.com/zone3000it ;)
Вакансии в IT-компании Program-Ace со знанием англ. языка

Вакансии в IT-компании Program-Ace со знанием англ. языка

Sales Trainee
Junior Media Buyer
Junior Customer Support Specialist
Junior SMM Specialist

Sales Trainee

Program-Ace invites talented and creative people to join our friendly team and occupy the position of Sales Trainee.

Responsibilities:
• Online research for potential prospects
• Research of the new information sources
• Updating the database with information necessary for your sales colleagues
• Initial communication with prospects

Qualifications:
• Strong and quick learner
• Process-oriented and analytical thinker
• Attention to detail
• Enjoys working in a team environment
• Strong written & communication skills

For the ideal candidate we are ready to provide:
• Awesome job that you will be crazy in love with
• Competitive salary
• Cool and modern office near the subway station
• Young, fun, and friendly team
• Free lunches
• Plenty of corporate events
• Good career opportunities

To apply for this role, please send your CV to jobs@program-ace.com.ua indicating «Sales Trainee»


Junior Media Buyer

Program-Ace is innovation-oriented software development company specializing in high-quality 2D art, 3D modeling, web, mobile, desktop, and cross-platform software & gaming solutions.

We are looking for a candidate who will join our friendly team and occupy the position of Junior Media Buyer on a full-time job.

Program-Ace provides the following benefits to its employees:
• Stable salary;
• Official employment and 24 days of paid vacation; paid sick leave;
• Free business lunches daily;
• Cost-free English classes;
• Comfortable office near Kharkiv city center;
• Regular corporate events;
• Positive and friendly atmosphere.

Requirements:
• Higher education;
• Upper Intermediate level of English (both oral and written are required);
• Confident PC user;
• Basic understanding about IT and how an ad works;
• Ability to find approach to any potential advertiser;
• Being a multitasking person;
• Willing to learn something new all the time to improve skills;

Will be a plus:
• Experience of work as a Media Buyer or similar jobs;
• Knowledge of another foreign language (French/Spanish/German etc.).

Duties:
• Interacting with potential advertisers via skype and e-mails and recruiting them for short-term jobs;
• Being responsible for acquiring desirable media space for advertising the product of the company;
• Negotiating with advertising agents (youtubers) in order to find and gain the most appropriate conditions for placing advertisements;
• Establishing good relationships with advertisers;
• Being familiar with modern social platforms like Instagram, Facebook, Twitter, Youtube etc. along with being represented on those websites as well.

To apply for this role, please send your CV to jobs@program-ace.com.ua indicating «Junior Media Buyer»


Junior Customer Support Specialist

Program-Ace is innovation-oriented software development company specializing in high-quality 2D art, 3D modeling, web, mobile, desktop, and cross-platform software & gaming solutions.

We are looking for a candidate who will join our friendly team and occupy the position of Junior Customer Support Specialist on a full-time job.

Program-Ace provides the following benefits to its employees:
• Stable salary;
• Official employment and 24 days of paid vacation; paid sick leave;
• Free business lunches daily;
• Cost-free English classes;
• Comfortable office near Kharkiv city center;
• Regular corporate events;
• Positive and friendly atmosphere.

Requirements:
• Higher education;
• Upper Intermediate level of English (at least written);
• Confident PC user;
• Basic understanding about IT and game industry;
• Ability to find approach to any client;
• Being stress resistant;
• Accuracy, communicability, responsibility;
• Ability to learn fast, good typing speed.

Will be a plus:
• Experience of work as a customer support or at similar positions..
• Mastering of another foreign language ( French/German/Spanish etc) at any level.

Duties:
• Handling customers’ issues on the dot;
• Providing customers with general information regarding the product;
• Responding customers’ requests via e-mails and chats;
• Being loyal and friendly to all types of clients.

To apply for this role, please send your CV to jobs@program-ace.com.ua indicating «Junior Customer support Specialist»


Junior SMM Specialist

Program-Ace invites talented and creative people to join our friendly team and occupy the position of Junior SMM Specialist.

Responsibilities:
• Social Media Marketing (Facebook, Twitter, YouTube)
• Track and report on SMM campaign results

Requirements:
• Creativity
• Strong written & communication skills
• Accuracy, responsibility, analytic thinking
• Advanced level of English

Will be a plus:
• SMM experience

We offer:
• Interesting challenges;
• Really friendly team;
• Official employment;
• High level of salary;
• Monthly performance bonuses;
• Free English lessons in the company's office;
• Paid vacation and paid sick leave;
• Free lunches;
• Comfortable office in the city center;
• Corporate parties

To apply for this role, please send your CV to jobs@program-ace.com.ua indicating «Junior SMM Specialist»